Basalt Day Spa and any affiliates expressly identified at the point of opt-in (“Basalt,” “we,” “us,” or “our”) are offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these SMS Marketing Terms and Conditions (the “Terms”). By opting in to or participating in the Program, you accept and agree to these Terms. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND BASALT.
User Opt In: The Program allows users to receive SMS/MMS mobile messages and other marketing and informational communications by opting into the Program, such as through online or application-based enrollment forms or by texting a keyword to one of our phone numbers (such as a traditional 10-digit phone number or a toll-free number) or “short codes” (a 5 or 6-digit number that we use to exchange SMS/MMS with you), to which you may need to respond to confirm your opt-in. Regardless of the opt-in method you used to join the Program, these Terms apply to your participation in the Program. By participating in the Program, you expressly consent to receive recurring marketing and informational text messages, including automated text messages or messages sent using automated technology, at the phone number associated with your opt-in. Consent to receive marketing text messages is not required to make any purchase from Basalt.
User Opt Out: If you do not wish to continue participating in the Program or no longer agree to these Terms, you may reply STOP, UNSUBSCRIBE, REMOVE, CANCEL, END, QUIT, OPT OUT, or ARRET to any mobile message from us to opt out of the Program. You may receive one final non-marketing mobile message confirming your decision to opt out. You may also revoke your consent by any other reasonable method that clearly communicates your desire to stop receiving Program messages, including by emailing info@basaltdayspa.com or otherwise clearly communicating your request to us. We will honor reasonable revocation requests as required by applicable law. If you later wish to participate in the Program again, you must opt in again.
Support Instructions: For support regarding the Program, text “HELP” in reply to the message you received from us, or send us an email at info@basaltdayspa.com. For technical support regarding the messaging platform, you may also contact our SMS platform provider, SlickText, at support@slicktext.com.
Cost and Frequency: Although we do not charge you for our messages, message and data rates may apply from your wireless carrier. The Program involves recurring mobile messages, which may vary in frequency based on, among other factors, your level of interaction with us and the nature of our campaigns.
MMS Disclosure: If your mobile device does not support MMS messaging, the Program may send SMS messages instead.
Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not always be available in all areas and may not continue to work in the event of product, software, coverage, network, or other changes made by your wireless carrier or service providers. To the fullest extent permitted by law, we will not be liable for delays or failures in the receipt of any mobile messages connected with the Program.
Participant Requirements: You must have a wireless device capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. You must be the subscriber or customary user of the mobile number enrolled in the Program, or otherwise be authorized to enroll that number. Not all cellular phone providers or devices carry or support the necessary service to participate. Check your phone capabilities for specific text messaging instructions. If you are under 18 years old, you may participate only with the permission of your parent or legal guardian.
Number Transfer or Deactivation: If you change, transfer, or deactivate the mobile number used to enroll in the Program, you should opt out or notify us before relinquishing that number. You are responsible for keeping your mobile number information current. We may terminate or suspend an enrollment if we reasonably believe a number is invalid, inactive, or has been reassigned.
SMS/MMS Privacy Policy: We respect your privacy. No mobile information, including telephone numbers and SMS opt-in and consent data, will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We will use information you provide to transmit Program messages, maintain consent and opt-out records, administer the Program, and respond to you, if necessary. This includes sharing information with platform providers, telecommunications carriers, and other vendors who assist us in the delivery of mobile messages, solely as reasonably necessary to operate the Program and subject to applicable law. Nonetheless, we reserve the right at all times to disclose information as necessary to satisfy any law, regulation, legal process, or governmental request, to avoid liability, or to protect our rights or property.
When you complete forms online or otherwise provide us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use, and you represent that you are authorized to use the mobile number you enroll. If, in our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or that the Program is being misused, we may refuse or terminate your access to the Program and pursue appropriate legal remedies. This SMS/MMS Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy that may govern the relationship between you and us in other contexts. If there is a conflict concerning mobile information collected through the Program, these Terms will control to the extent permitted by applicable law.
Changes to These Terms: We may modify these Terms from time to time. We will post the updated Terms and revise the Last Updated date when changes are made, and we will provide any additional notice required by applicable law. Your continued participation in the Program after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law. You may opt out of the Program at any time as described above.